Returns & Exchanges
At EQVVS, we want you to be fully satisfied with your purchase, which is why we offer a 14-day window for returns on all full-priced and sale items. Please ensure all garments are returned in their original, unworn condition with all designer tags and packaging intact.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your items in their original packaging, ensuring all original designer labels and security tags remain attached to the garments.
Ship the Parcel
Print your generated return label and drop off your package at any authorized courier point, making sure to keep your proof of postage receipt.
Receive Your Refund
Once our quality control team inspects and approves your return, your refund will be processed back to your original payment method within 5-7 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing